Frequently asked questions to AZZURRO brands & more

FAQ

What exactly do you sell?

With us, you'll find many lovingly designed products – from jewelry and coloring books to special wall art. Our jewelry is a treasure, crafted from various metals, pearls, amber, gemstones, or even synthetic fibers. Each piece has its own character – just like you. Our wall art and coloring books are designed by us in Switzerland and printed by our carefully selected partners.

How do I order from you?

It's easy: Select your favorite item in the shop, add it to your shopping cart, and complete the purchase. You'll receive a confirmation email immediately afterward.

How quickly will my items arrive?

We ship quickly & reliably:

  • Within Switzerland in approximately 5 working days
  • To Germany, Austria, France or Italy in about 7 working days

Can I return or exchange my order?

No problem! You can return or exchange your order for a voucher . Since many of our products are lovingly created as individual pieces or in small batches, refunds are not possible. Your voucher is valid for 10 years.

Is there a guarantee?

Yes, we offer a voluntary 3-month warranty on our products . Regardless of this, you are also entitled to the statutory warranty: If an item already has a defect or damage upon receipt that was not caused by you, we will remedy the problem within the framework of the statutory requirements.

How can I reach you?

Do you have a question or need help? Then just send us an email:
info@azzurro-brands.com
We will get back to you quickly.